Superova Group

SGH, a Superova Group Brand, Hosts social media Crisis and Forensic Investigation Training in Dar es Salaam

In a bid to bolster crisis management capabilities within Tanzania’s telecom and hospitality sectors, SGH, a prestigious brand under the Superova Group umbrella, conducted an intensive training program from April 16th to 19th, 2024. The event, held in Dar es Salaam, aimed to equip industry professionals with essential skills in handling social media crises and conducting forensic investigations.

Under the guidance of seasoned experts in the field, participants immersed themselves in practical workshops and insightful sessions designed to navigate the complexities of crisis communication in the digital age. With social media platforms serving as pivotal channels for brand reputation and customer engagement, the training emphasized proactive strategies for pre-empting potential crises and mitigating their impact swiftly and effectively.

“The digital landscape presents both opportunities and challenges for businesses across various sectors,” remarked a spokesperson from SGH. “Our objective is to empower organizations with the knowledge and tools necessary to safeguard their online presence and preserve trust among stakeholders, particularly in times of crisis.”

Attendees from prominent telecom and hospitality companies across Tanzania lauded the program for its comprehensive approach and real-world applicability. Through simulated scenarios and hands-on exercises, participants gained invaluable insights into identifying and addressing emerging threats, while also honing their abilities to conduct thorough forensic investigations to uncover the root causes of digital incidents.

“We are grateful to SGH for orchestrating this invaluable initiative,” expressed a participant from a leading telecom company. “The training not only deepened our understanding of social media dynamics but also instilled confidence in our ability to navigate turbulent waters with resilience and professionalism.”

With the digital landscape evolving at a rapid pace, proactive measures such as those imparted by SGH are essential for organizations seeking to safeguard their reputation and maintain trust in an increasingly interconnected world. As businesses continue to navigate the intricacies of the online realm, investments in crisis preparedness and forensic expertise emerge as indispensable pillars for long-term success.

For more information about SGH and its upcoming initiatives, visit


Customer service


 Phone number: +255755022098

About SGH:

SGH a brand under the ownership of SUPEROVA GROUP COMPANY, represents a comprehensive solution customized to the tourism and hospitality sector.  It is dedicated to delivering consultancy services, and digital transformation initiatives, implementing AI-driven marketing strategies, facilitating recruitment processes of hospitality and tourism employees, and fostering capacity building within the tourism and hospitality industry exclusively.